Contact information

A real person reads every message and answers it. No outsourced call centre, no automated reply: it is Kristy, in Reims, who runs Sportivearena day to day.

Write to us

Postal address

Sportivearena, Kristy Fournier
52 rue du Jard
51100 Reims
France

Please do not send a return to this address without writing to us first. Our partner warehouses are spread across several countries and the return address depends on the item concerned. Write to us first and we will tell you what to do within 24 hours.

Company identification

  • Publisher: Kristy Fournier, sole trader (entrepreneur individuel)
  • Trading name: Sportivearena
  • SIRET: 920 161 510 00028
  • SIREN: 920 161 510
  • APE code: 47.91B, distance selling via specialised catalogue
  • Main activity of the establishment (NAF 2025): 47.63Y,
    retail sale of sporting goods
  • Reims Trade and Companies Register: 920 161 510
  • VAT: not applicable, article 293 B of the French General Tax Code

Full details appear in our legal notice.

What to contact us about

  • Order tracking: give us your order number and we will check straight away where your parcel is.
  • Return or refund: read our return policy, then write to us for the return address.
  • Damaged or non-conforming item: attach photos and we will treat it as a priority.
  • Question before buying: dimensions, maximum load, whether it suits your level. Do ask, better than choosing the wrong product.
  • Personal data: to exercise your rights of access, rectification or erasure, write to us stating what your request concerns.

Partnerships and press

For any collaboration, influencer partnership or press enquiry, write to the same address and tell us what your message is about.